866.584.4776

Search
Close this search box.
Search
Close this search box.

News & Resources

ISPN’s eTech platform – SmartHome support.

ISPN’s eTech platform – SmartHome support.

ISPN highlights its state of the art eTech platform, providing the highest quality SmartHome support solutions direct to end-users nationwide.

Lenexa, KS (February 16, 2016)

ISPN, an industry-leading managed service provider specializing in Hosted ISP Services, Email services, Network Diagnostics, and 24/7 Technical Support services, will exhibit and highlight its eTech platform to broadband providers and ISPs from across the country at the Rural Telecom Industry Meeting & Expo (RTIME). RTIME will be held at the Walt Disney World Swan and Dolphin Resorts in Lake Buena Vista, Florida from February 21-24, 2016. The eTech SmartHome Support platform functions as a uniquely integrated piece of the diverse support solutions ISPN provides to its Partners. ISPN’s managed ISP solutions, which include the proprietary NetEngine, NetPatrol, eScout and HelpDesk products, are supporting hundreds of thousands of households nationwide.

The eTech solution offers existing Partners an all-encompassing enhanced device support option to the end-user. Providing services beyond the scope of normal connectivity troubleshooting, ISPN’s eTech team presents a no cost, branded, remote repair opportunity for its Partners. eTech SmartHome Support allows the end users to keep all the devices in their home connected and protected. It is available 24/7 to assist end users in setup, connectivity, allowing these devices to talk to each other, and securing them. From the tablet or television or even the refrigerator, eTech enables the end user access to resources to take advantage of all the new technologies within the home. The SmartHome Solution presents an advanced level of remote support options to the end-user, which allows the Telco to eliminate unnecessary truck-rolls, home office visits, or out of pocket local pc repair solutions.

Nima Moaveni, ISPN’s Director of Sales Operations states, “It is ISPN’s mission to create an environment that caters to the changing needs of an ISP. We work hand in hand with our partners to implement new and improved services focused upon quality and customizability. These options allow each Telco or ISP to take advantage of ISPN’s knowledge and expertise, while also developing a solution fit to each organization’s individualized needs. We believe ISPN’s eTech solution fills the expanding need of more and more IP enabled devices entering the marketplace.”

Related Articles

fiber cables excavated road managed services
Over the past few years, you may have heard the phrase “fiber frenzy” mentioned. With streaming video, IoT, cloud, HD video surveillance, and many more...
help desk call center employees smiling
Technical support can be overwhelming and difficult to manage in-house. For this reason, many companies choose to outsource their help desk. At ISPN, our HelpDesk...
Phone+Crown
Delivering exceptional customer support is paramount for any community-focused Internet Service Provider (ISP). One crucial aspect of customer service that ISPs should prioritize is achieving...
BEAD - Connecting America
In a pivotal move to advance the digital landscape of the United States, the Biden-Harris administration has announced state allocations for its $42.45 billion High-Speed...
billboard_map2-640w (1)
Spring is here in Kansas City, and we are thrilled to share exciting news with you! ISPN’s parent company has acquired iGLASS Networks, a leading...
A network operations center or NOC also called a "network manage
Combat Tool Sprawl and Alert Apathy with a Single Solution Most broadband service providers (“BSPs”) use multiple hardware and software platforms to create a network...

Partner with an industry leader you can trust.

Contact us to learn more.

"*" indicates required fields

Name*
This field is for validation purposes and should be left unchanged.

Sign up for our newsletter!

Name